Employee Satisfaction Pays

bigstock-Team-Of-Colleagues-Reaches-The-13986965This report on a recent CBS Sunday Morning broadcast offers more evidence in support of the proposition I made in a previous MRSC Insight blog post, Employee Satisfaction: What Goes Around Comes Around, that satisfied employees are good for your organization. In that post I described how dissatisfied employees negatively affect customer service and therefore your organization’s bottom line, whether it is reflected in its fiscal condition or in the case of public institutions, public support. This CBS Sunday Morning feature shares long-term research by Fortune magazine that demonstrates the inverse: the positive effect derived from satisfied employees. According to their research, the companies ranked as “best to work for” consistently outperform the S&P 500 and the Russell 3000 by a factor of nearly 2 to 1! Continue reading

Posted in Governance, Leadership, Management, Personnel, Policy | Leave a comment

What Makes A Successful Ballot Measure? A Look at the Data

LBMD-350Since 2011, MRSC has collected data on the results of all ballot measures placed on the ballot by cities, counties, and the special districts we serve.  A review of the results of over 600 measures in our searchable ballot measure database shows some very interesting trends.  73% of all ballot measures succeed, but that only tells part of the story. Continue reading

Posted in Best Practices, Elections, Governance | Leave a comment

Does the Open Public Meetings Act Apply to County Finance Committees?

I was asked this specific question at each of the four regional trainings on the Open Public Meetings Act (OPMA) and the Public Records Act (PRA) that I recently participated in and that were sponsored by the Washington Association of County Officials. So I decided it was worth writing a short blog to explain why the MRSC legal staff has concluded that meetings of county finance committees are subject to the requirements of the OPMA. Continue reading

Posted in Legal, Open Meetings | Leave a comment

State Shared-Work Program Provides an Alternative to Layoffs

washington-employment-security-department-squarelogoFacing layoffs in this year’s budget? You may want to consider the Employment Security Department’s (ESD) Shared-Work Program. Through the program, employers can reduce the hours of permanent employees, who can then collect partial unemployment benefits to replace a portion of their lost wages. Even better, the federal government will cover more than 92 percent of shared-work benefits through June 2015. Normally public employers have to pay all benefits back to the state when their laid off employees collect benefits, but this gives you a break. You can retain skilled staff while having a little breathing room to develop a long-term financial strategy. Even if you’re not facing layoffs, it may be a helpful program to publicize to businesses in the community, since the shared-work option is available to private businesses as well. For full program details, check out the ESD website.

Posted in General | Leave a comment

Privacy Rights, the Public Records Act, and Unanswered Questions

In a highly anticipated court decision that was issued recently, the Washington State Court of Appeals had an opportunity to address important unanswered questions related to what privacy rights a public official has under the Public Records Act (PRA). The decision is Nissen v. Pierce County, ___ Wn. App. ___ (Sept. 9, 2014). Unfortunately, the court passed on the privacy issues and sent the case back to the trial court for further fact-finding and consideration. Continue reading

Posted in Legal, Public Records | Leave a comment

Budget Forecasting – Revenue Projections Not Easy to Develop

Dollar signIt is budget time again and most of you are working on revenue forecasts that will be used to develop the budget for the next fiscal period.  Accurate revenue forecasts are essential to successful budget execution. If the forecast grossly overestimates the amount of future revenues, the end result will be a deficit, with the potential for mid-year spending cuts.  On the other hand, if the revenue forecast is too conservative, it forces a reduction in spending on government services and results in a budget surplus. In this situation, the cuts may have been in the very services that citizens would like to maintain or expand. Continue reading

Posted in Best Practices, Finance, Management | Leave a comment

De-Annexation of Property from a City – How Does That Happen?

Every once in a while we get asked how property may be “de-annexed” – removed from city boundaries. Whenever I’m asked this question, I say in my response that it rarely occurs. It’s a lot easier in Washington State for property to get annexed to a city than it is for the opposite to occur. This post discusses why that is the case. Continue reading

Posted in Legal | Leave a comment